XenDesktop sessions were not updating their time even after all the correct policies were configured in Citrix Policies and Microsoft Group Policy. This only occurred from workstations in one building…
Remote Desktop Services is Currently Busy
How to Fix Remote Desktop Services is currently busy. If users are getting an error about “RDS busy” or “The Group Policy Client failed logon” I recommend installing the latest…
Keyboard on MAC does not work when connecting to Citrix
We had one user report that their keyboard on a MAC did not work when connecting to Citrix, mouse worked fine and the keyboard worked fine locally. Testing from other…
Allow Receiver to Access Unsecured StoreFront Site
Citrix Receiver requires SSL to connect to StoreFront by default. To allow connections to without SSL, implement the following registry keys on your endpoints. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\AuthManager (for 64-bit…
Microsoft Outlook 2010 Randomly Crashes When Trying to Print or View Emails on XenDesktop 7.6
Outlook has been randomly crashing for some of our users after we applied our monthly Microsoft patches with RTFHTML.DLL and ACTIVEDS.DLL error messages below when they are performing standard tasks…
Adobe Acrobat 10 Issues opening PDFs after installing Acrobat update.
Users started to receive this error when opening PDF documents after patching Acrobat 10. “There was an error opening this document. The file is damaged and could not be repaired.”…
End User Guide to Install Citrix Receiver on their Personal Computer
How to Install Citrix Receiver 4.3.100 Open Internet Explorer, Mozilla FireFox or Google Chrome and type in the URL below in the address bar. http://www.citrix.com/go/receiver.html Click Run at the…
XenDesktop 7.6 Idle Pool TurnOn and Idle Pool Initiated Shutdown
Recently I was working on a XenDesktop 7.6 project where we were seeing virtual machines continuously powering on and off occur when more than one machine catalog was added to…
XenDesktop Appears Suck on Applying Group Policy Registry Policy
Logging into a new XenDesktop session users randomly appear to be stuck on Microsoft Windows logon screen “Applying Group Policy Registry Policy”. However when adjusting the size from window mode…
Group Policy Preference Items not applying
Group Policy Intermittently Failing to Process Our team was asked to take a look at an escalated ticket about intermittent issues with missing icons, profile settings, and various group policy…
How to Find the Last Connected User from XenDesktop Studio
Sometimes you need to find the last virtual machine a user logged into. This could be for numerous reasons, but one of the main reasons I need to find the…
Allow Additional Time for Applications or Desktops to Start.
XenApp Applications or XenDesktop failing to start- First you should figure out why the application is taking so long to start. There really shouldn’t be any reason why your users…
Using SysInternals RAMMAP to Verify PVS vDisk System Cache
Verifying Citrix Provisioning Services (PVS) vDisk System Cache 1.Reboot one of your PVS to clear the current system cache. 2. Open SysInternals RAMMap. 3. Boot up 1 target device and…
Citrix Provisioning Services Show Connected Devices Timeout Error
PVS 7 Show Connected Devices Timeout Error If your having issues viewing the target devices connected to PVS by clicking on “Show Connected Devices” you will need to update the…
XD Wizard and Streamed VM Template Hardware Order
When creating multiple virtual machines for a new XenDesktop Machine Catalog, I noticed that the wizard wasn’t honoring the templates hardware boot order. New virtual machines started up and gave…
XenDesktop 7.X Studio Policies Error
How to Fix Citrix discrepancy Policy Errors- If you ever get the error below when you open up Citrix Studio, click on the Policies node and see this error. (Changes…
The citrix receiver received a corrupt ica file the name (unauthorized”:true) is not allowed for a section
The Citrix receiver received a corrupt ICA file the name (unauthorized”:true) is not allowed for a section. Here’s a couple things that I did to fix similar corrupt ICA messages…