Microsoft Office 2010 Could Not Create The Work File

Microsoft Office 2010 Could Not Create The Work File

Opening Microsoft Office Outlook or Word users were getting this error message “Word could not create the work file. Check the temp environment variable.”  This occurs when the Cache string value in the registry doesn’t point to a valid directory.

Microsoft Office Work File Error MessageWe noticed that users had Cache REG_Expand_SZ set to “%USERPROFILE%\AppData\Local\Microsoft\Windows\INetCache”

To fix the issue open C:\Windows\Regedit.exe and navigate to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders


User Shell Folders Reg expand szChanged the Cache REG_Expand_SZ value to

“%USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files”

Value Cache

Another solution is to create a GPO and apply the registry keys with Group Policy Preferences.

GPO Group Policy Preference Registry Setting For Office Work File

Share or Save this:

Leave a Reply

Your email address will not be published. Required fields are marked *